This one's been around since 2007 but a lot of folks still aren't aware of Google's free 411 information service. I'm like the rest of you: Sick and tired of those ridiculous fees for calling your cell phone carrier's Directory Assistance service to find a number. Of course, they try to justify it by connecting your call directly for you so you don't have to look down at your phone (like you not supposed to while driving - you know who you are!). Anyway, Google added this service in the Fall of 2007 and it's been very successful because it works! I've had this added to my Speed Dial numbers (1-800-466-4411) for quite a while and I have no idea how much money it's saved me so far.